Q1. Do you provide 24-hour home care services?
Yes, we do. Senavic Nursing & Healthcare Services offers round-the-clock home care support for clients who require continuous medical supervision or personal assistance. Our team of nurses and caregivers work in flexible shifts to ensure you or your loved one receive reliable care at all times.
Q2. What areas in Alberta do you serve?
We proudly serve families and clients across Alberta, including Calgary, Edmonton, Red Deer, and surrounding communities. If you’re unsure whether we can reach your area, please contact us; we’ll be happy to discuss your specific location and care needs.
Q3. What qualifications do your nurses and caregivers have?
All our nurses are licensed and regulated under Canadian healthcare standards. Our team includes Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Nurse Practitioners (NPs). Each professional undergoes regular training to stay current with best practices in patient care, safety, and ethics.
Q4. Can I customize my care plan?
Absolutely. Every client has unique health needs, so we design personalized care plans based on medical history, lifestyle, and family preferences. Our care coordinator will work closely with you to tailor services that ensure comfort, safety, and independence.
Q5. How do I start care with Senavic Nursing?
Getting started is simple. You can contact us by phone, email, or through our online form to schedule an initial consultation. Our care team will discuss your needs, recommend suitable services, and create a care plan that fits your goals and schedule.
Q1. How do I book a consultation?
You can book an appointment online through our website or by calling our helpline. Walk-in consultations may be available but are subject to nurse availability.
Q2. Can I consult a nurse online?
Yes, we offer secure video consultations for most specialties. You will receive a link after booking your online appointment.
Q3. What documents should I bring?
Please bring your previous medical records, test results, prescriptions, and a valid ID. For new patients, a completed registration form may also be required.
Q4. Are follow-up consultations included?
Follow-up visits may be included depending on the package or treatment plan. Please check with our reception or billing team for details.
Q5. What happens during the consultation?
The nurse will review your medical history, discuss symptoms, perform a physical exam if needed, and suggest tests or treatments.
Q6. How do I receive my prescriptions or test orders?
Prescriptions and test orders are provided digitally or as printed copies after your consultation. For online consultations, these are sent via email.